Privacy Policy

Introduction

Her Private Spa ("we", "us", "our") is committed to protecting the privacy of every client. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it confidential.

Information We Collect

When you book an appointment or contact us, we may collect:

• Full name and phone number
• Home address, area, and access instructions necessary to deliver the service
• Preferred service, date, time, and special requirements
• Relevant medical notes you choose to share for your safety and comfort
• Email address, if provided for contact or booking confirmation

How We Use Your Information

We use the information you provide solely to schedule, confirm, and deliver your appointment, communicate with you about your booking, and improve our service quality. We do not use your information for any purpose beyond coordinating your treatment.

Confidentiality & Data Protection

All client information is treated as strictly confidential. Access is limited to the booking team and the assigned therapist for your appointment only. We apply reasonable administrative and technical safeguards to protect your data from unauthorized access, loss, or misuse.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information is only shared internally, on a need-to-know basis, to fulfill your booking.

Data Retention

We retain booking information only for as long as necessary to provide our services and maintain reasonable business records. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us using the details on our Contact page.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.